GoPro or Gone?

 GoPro unveiled two new devices in a company press release dated September 28th, 2017. Entitled, With HERO6, GoPro Sets New Bar For Image Quality, Stabilization And Simplicity, the company communique teases enhanced convenience and performance with (per the article sub-header) a Custom GP1 Processor, Next-Level Video Stabilization and 3X Faster QuikStories. However, while these vague technical descriptions are subsequently explained, the HERO6’s differentiation remains in its “rugged, waterproof, go-anywhere design,” which is and always has been for use by extreme outdoor enthusiasts in their preferred environments. The ability to shoot at 33 feet underwater (or at one atmosphere of ambient atmospheric pressure) without a bulky camera housing allows recreational SCUBA divers to capture their experiences at depth while remaining streamlined to reduce air consumption. Further, the HERO6’s GP1 Processor increases performance, captures twice the video frames per second, and (compared to the HERO5) improves footage transport time by three times. Reduced transfer time equates to faster turnaround between shooting and sharing, and sharing has never been easier.
The company’s QuikStory feature (available on both of GoPro’s new devices) automatically transfers footage directly to a smartphone before editing with music and effects. The video is then available for posting on Instagram, Facebook, and other social media platforms, and QuikStories can also be shared via text or email. This allows adrenaline junkies more time to create new videos out in the world rather than sitting at a PC editing and posting content. Additionally, the device is specifically designed to outperform in low light conditions (a notorious smart phone camera shortcoming) where digital noise or grainy shots prevent clear photos and video footage. Also, GPS features allow GoPro’s aerial photographer (the Karma drone) to either hover or follow, thereby providing ultimate tracking shots, which were previously cost-prohibitive to all but professionals with big budgets. Subjects remain in frame from the air, and Video Stabilization allows mountain bikers, skydivers, skiers and snowboarders (with devices mounted to themselves or their equipment) to produce professional footage without camera shake. Footage ruined by earthquake-like shaking can be common when attempting in-motion shots with smartphones or handheld digital mini-cameras, and adjusting camera settings (or even holding onto a device) during shooting is not an option for participants of extreme sports.
In order to facilitate a more hands free experience, GoPro not only offers a variety of mounts for both the HERO6 and Fusion, but All-New Touch Zoom. While the feature’s details on the company website were limited, photographers recognize CDC (Compact Digital Camera) specifications rather than the professional’s preference; a SLR (Single-lens Reflex) camera uses a series of mirrors and lenses, and manual manipulation and / or preset modes for zoom, shutter speed, aperture for light, focus, and more. This requires considerable knowledge about the camera’s operation and the ability to manipulate settings based on the environment. Conversely, a CDC camera is your classic point and shoot, but with digital photos versus film. The amount of pixels per square inch (PPI) must be considerably higher for cameras that don’t use a lens to zoom, but rather the photo itself is enlarged to get the closer view. Traditionally, quality photographs require a minimum of 300 PPI, and though HERO6’s specifications describe video related information, the Fusion boasts an astounding 18MP Spherical Photo (MP = megapixel = a million pixels). This allows a cameraman to forego a finger fumbling zoom during filming, as any close-ups needed may be obtained in post-production by enlarging the existing image.
GoPro’s Fusion Spherical Camera does what neither the iPhone nor the HERO6 can. According to the company website, along with 5.2K spherical video and the aforementioned 18MP spherical photography, audio’s importance (which seems to have been relatively ignored by mobile device makers in the past) has been elevated. Rather than the traditional unidirectional microphone common on most digital recording devices, GoPro’s Fusion records in 360 degrees. This allows for more professional sounding content, cameraman commentary, and less post-production editing and / or voiceover requirements. Once again, any feature that can be performed in-camera and in the field reduces time needed for editing afterwards, and this combination puts sportsmen back outside instead of behind a monitor.
Yet, beginning in early 2018, even the most ardent outdoorsman may find reason to saddle up to a screen; OverCapture™ will allow the Fusion’s spherical shots to be shared as “traditional fixed perspective video” or as VR content. A videographer can “capture every angle at once and choose later which perspective they want to share via the GoPro app.”[1] Though the new version of the GoPro App (available for iOS and Android) is not expected to be released until Q1 2018, Fusion’s ability to record both video and audio in 360 degrees, and then transition that footage for use on traditional platforms will likely have adrenaline junkies trading game consoles for GoPro editing on rainy days.
Nevertheless, will new products be able to tip the financial scales for the one-time iconic behemoth of videography? Per Yoree Koh of the Wall Street Journal, “The product launches come as GoPro is trying to rediscover its footing after a rough year that included supply-chain snafus, an embarrassing recall and layoffs. Sales had dropped by half.” [SIC] Product-related myopia prevented the company from being aware of technological advances in the macro environment; consequently, sales plummeted as competition increased in the form of smartphones. According to author and investor Robert Riesen, “There is still serious weakness in the action camera business and I believe it's going to force GoPro to make some tough decisions over the next 12 months.”[2] Though the company’s stock improved after the second quarter, and “GoPro's latest earnings release showed year-over-year sales growth,” decreasing margins, uncertainty regarding cash flow, and diminishing cash reserves may offset any gains HERO6 and Fusion can provide. Consequently, GoPro's relative success in the last few years is based on misleading information. Riesen illustrates that YoY improvements are a relative measure, based on the company’s 2016 (-27%) decrease in growth. Consequently, modest improvements in 2017 are not an indicator of company profitability, but rather, how poorly the company performed in the past.
This poor performance is due (in part) to a plethora of competitors. The action camera market has become as competitive as the events being filmed with “Sony (NYSE:SNE), Garmin (NASDAQ:GRMN), Nikon, and many others” entering the game. [3] Price reductions to increase market share have driven profit margins down, thereby decreasing overall company profitability, and GoPro has consequently narrowed its target market focus. Appealing to a niche demographic of action/adventure enthusiasts, athletes, and aspiring wilderness documentarians, GoPro is positioned on the edge of a cliff; will there be enough high-octane consumers to bungee their books back into the black? While the inferior quality of cell phone cameras may have initially contributed to the company’s success, technological advances at Apple, Samsung, and other smartphone manufacturers have ensured that consumers merely seeking a durable camera remain strangers to the GoPro brand. For individuals (especially intermediate and professional photographers) shopping for digital cameras that are not integrated into a smart phone, Canon’s EOS Digital SLR Cameras (ranging from $449 to $5,999), and Nikon’s low end waterproof PowerShot D series ($329.99) capture moments in time for consumers of all budgets but lack video capabilities. HD Consumer Video Camcorders from Canon, Sony, Vivitar, and countless others are available from $2.69 on eBay to $96,250.00 from Adorama Camera. Should one wish to have a portable device that is able to capture both still photos and video footage while being able to transfer the data to a PC for editing on any number of software platforms, the options are numerous enough to be mind-numbing.
With adventure seekers as a targeted market segment, especially those participating in underwater and/ or hand-occupying activities, GoPro has positioned itself for extreme sports enthusiasts. To engage customers, the GOPRO Movement (available via the company website) allows users to provide an email address for videos, news, tutorials, software updates, special deals, and giveaways. Yet, how well can the HERO6 and Fusion perform in the saturated marketplace? If the aforementioned website is any indicator, one might chose to leave the lens cap on. While GoPro's new devices offer the ease and convenience of point and shoot photography, learning more about the features offered with each proved more challenging. The company’s website (https://gopro.com/) is a pictorial billboard offering very little textual information regarding specifications, features, or product comparisons. In fact, when one clicks to learn more about a product, additional high-resolution photos of the selected device, or images of sports enthusiasts using the product are presented; site visitors’ efforts to Learn More by clicking inevitably leads to videos and testimonials, not text providing product specifications.
One must select Investor Relations at the far bottom of the web page, and then Press Releases in order to locate desired information in writing. For those not familiar with GoPro's devices, the customer effort required to learn on the company’s own website creates a negative first impression. Will troubleshooting be this difficult? Is there an instruction manual, or do I have to watch a video? For the motivated and dedicated seeking simple product information, the September press release offers specifications for the company’s new releases at https://investor.gopro.com/press-releases/default.aspx.
Nevertheless, despite GoPro’s obvious target segment of loyal adventure seeking photographers, new products may not be sufficient to rescue the company from the aftermath of marketing myopia. Technological advances in smart phone video cameras, in-phone camera apps like VSCO (https://vsco.co/), and the reduction in digital camera costs have adversely affected brand loyalty and customer lifetime value. With the HERO6 at $499 (about $100 more than its predecessor), and the Fusion (now available for preorder) at $699, each camera also requires a high-performance microSD card - sold separately for $59.99. Additional mounts and options may add to the overall sale, but some features won’t be available until Q1 2018. For roughly the same price, an entry level premium smart phone can be purchased. GoPro consumers will have to need, want, and demand the rugged durability that differentiates the company from its competitors, but only time will tell if GoPro grows or goes.



[1] Koh, Yoree. “GoPro Unveils New Devices as It Faces Heat From Smartphone Cameras.” The Wall Street Journal, 17 Sep. 2017, wsj.com/articles/gopro-unveils-new-devices-as-it-faces-heat-from-smartphone-cameras-1506623263. Accessed 17 Oct. 2017.
[2] Riesen, Robert. “This Is Why GoPro Will Be Sold In The Next 12 Months.” Seeking Alpha, 8 Aug. 2017, seekingalpha.com/article/4096409-gopro-will-sold-next-12-months. Accessed 17 Oct. 2017.
[3] Riesen, Robert. “This Is Why GoPro Will Be Sold In The Next 12 Months.” Seeking Alpha, 8 Aug. 2017, seekingalpha.com/article/4096409-gopro-will-sold-next-12-months. Accessed 17 Oct. 2017.

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